Privacy Policy

Last Updated: 13 August 2026

At VISAMING, operated by Plan My Travel, we respect your privacy and understand the importance of protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, store and share information when you visit visaming.com, contact us, submit a travel enquiry, or use our visa and travel-related services.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on the service you request.

Personal & Contact Information

We may collect information such as:

Full name
Mobile number
WhatsApp number
Email address
Residential or mailing address
Nationality
Country of residence
Date of birth
Gender, where required for a travel service
Travel dates and destination
Other information necessary to process your travel request

Passport & Visa Information

When you request visa, immigration-documentation or international travel assistance, we may need information contained in documents such as:

Passport
Passport photograph
Visa application documents
Previous visa information
Travel itinerary
Flight reservation
Hotel reservation
Supporting documents required for a particular visa application

Depending on the destination and visa category, additional documents may be required by the relevant embassy, consulate, immigration authority or authorized processing centre.

We request customers to provide only information that is reasonably necessary for the requested service.

2. Information Collected Through Our Website

When you visit our website, certain technical information may be collected automatically through our website platform, hosting provider, analytics services or similar technologies.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate location derived from technical information
Date and time of visit
Referring website
Website interaction information

This information may be used to maintain website security, understand website performance and improve the user experience.

3. How We Use Your Information

We may use information provided to us to:

Respond to enquiries
Provide requested travel services
Assist with visa applications
Prepare or process travel reservations
Book flights and hotels
Arrange holiday packages
Process eligible e-visa applications
Coordinate group or corporate travel
Communicate booking and application updates
Provide customer support
Process payments and maintain transaction records
Comply with applicable legal or regulatory obligations
Prevent misuse, fraud or unauthorized activity
Improve our services and website
Resolve complaints or service-related issues

We aim to use personal information only for legitimate business purposes connected with providing or managing our services.

4. Passport & Travel Document Handling

Visa and international travel services may require customers to provide copies of passports and other supporting documents.

These documents may contain sensitive personal information.

We take reasonable measures to restrict access to such information to personnel and service providers who require it for the requested service.

Where necessary to provide a service, relevant information or documents may need to be submitted to third parties such as:

Embassies
Consulates
Immigration authorities
Visa application centres
Airlines
Hotels
Travel suppliers
Insurance providers
Authorized visa or travel processing partners

Customers should avoid sending unnecessary documents or information that has not been requested.

5. Sharing Information With Service Providers

Travel services frequently involve independent third-party providers.

We may share information when reasonably necessary to arrange or process services with parties such as:

Airlines
Hotels
Global travel reservation systems
Visa processing partners
Embassies and consulates
Immigration authorities
Visa application centres
Tour operators
Ground transportation providers
Travel insurance providers
Payment processors
Technology and website service providers

Information shared with these organizations may also be processed according to their own privacy policies and applicable laws.

6. International Data Transfers

International travel inherently involves organizations located in different countries.

If you request an international travel or visa service, your information may need to be transmitted to or processed by airlines, immigration authorities, embassies, hotels, travel partners or other service providers outside India.

Privacy and data-protection laws may differ between countries.

We transfer information internationally when reasonably necessary to provide the travel or visa service requested by you or where otherwise permitted by applicable law.

7. Payments

When you purchase a travel service, payment-related information may be processed by banks, payment gateways or other payment service providers.

We encourage customers to use authorized payment channels.

Never send your complete payment-card details, PIN, CVV, banking password or OTP through our general website enquiry form, email, or ordinary messaging channels.

8. Cookies & Similar Technologies

Our website may use cookies or similar technologies to:

Keep the website functioning correctly
Remember certain preferences
Understand website traffic
Analyze website performance
Improve user experience
Measure marketing performance

Where required by applicable law, appropriate consent mechanisms may be used.

You may also be able to manage cookies through your browser settings.

9. WhatsApp & Other Communication Platforms

If you contact us through WhatsApp, telephone, social media or another third-party communication platform, information exchanged through that platform may also be subject to the platform provider’s privacy practices.

We recommend that customers avoid sending unnecessary sensitive information through public social-media messages.

10. Marketing Communications

Where permitted by applicable law, we may send information about relevant travel services, special fares, holiday packages, visa updates or promotional offers.

Where consent is required, such communications will be sent based on the appropriate consent.

You may ask us to stop sending promotional communications at any time.

Service-related messages concerning an active booking, visa application or customer request may still be necessary.

11. How Long We Keep Information

We aim to retain personal information only for as long as reasonably necessary for:

Providing the requested service
Completing travel or visa transactions
Customer support
Accounting and taxation requirements
Legal or regulatory compliance
Fraud prevention
Resolving disputes
Establishing or defending legal claims

Retention periods may vary depending on the type of information, service provided and applicable legal requirements.

When information is no longer reasonably required, we may securely delete, anonymize or otherwise dispose of it as appropriate.

12. Information Security

We take reasonable administrative, organizational and technical measures intended to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

However, no internet transmission, electronic storage system or communication method can be guaranteed to be completely secure.

Customers should therefore use appropriate care when sending personal or travel documents electronically.

13. Your Privacy Choices & Rights

Depending on the laws applicable to you and your relationship with us, you may have rights concerning your personal information.

These may include the ability to:

Request information about how your data is handled
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw certain consent
Opt out of promotional communications
Raise a privacy-related concern

Some information may need to be retained where required for legal, regulatory, accounting, fraud-prevention or contractual purposes.

14. Children’s Privacy

Our services may sometimes involve children travelling with parents, guardians or authorized groups.

Where information relating to a minor is required for a visa or travel service, it should be provided by or with the authorization of the child’s parent, legal guardian or other appropriately authorized person.

15. Third-Party Websites

Our website may contain links to airline, hotel, government, embassy, visa-processing or other third-party websites.

We do not control the privacy practices or content of independent third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

16. Visa Decisions

We provide visa application, filing and documentation assistance.

Visa approval, refusal, processing time, validity and conditions of entry are determined by the applicable embassy, consulate, immigration authority or other competent government authority.

Providing personal information or documents to us for visa assistance does not guarantee visa approval.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website practices, technology or applicable requirements change.

The latest version will be published on this page with an updated revision date.

We encourage visitors to review this page periodically.

Contact Us About Privacy

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

VISAMING
Operated by Plan My Travel

🇮🇳 India Office

SCO 220, TDI City
Sector 117, Mohali, Punjab, India

🇦🇪 Dubai Office

Al Moosa Tower 2
Dubai, United Arab Emirates

📧 Email: []
📞 Phone: []
🌐 Website: visaming.com